OUR PROCESS

Thank you for you 1st class service, We have 8 person hot tub and was concerned that we wouldn't be able to find a company to look after our needs. We would highly recommend this company for all your hot tub needs,great value for money Well done Kenny and Carla
Can’t recommend this company enough. Kenny came out and got our hot tub back up and running. He changed the pump and did a full service. Our tub is back working like new. Quick, friendly, professional and a fair price. Thank you
Found that nothing was to much trouble. Very friendly service and very helpful.
Definitely going back.
A really professional service, thanks guys at 'Hot Tubs Oxfordshire™'.
LOOKING FOR AN OUTSTANDING WELLNESS PRODUCT?

THIS IS HOW IT’S DONE

THE HOT TUBS OXFORDSHIRE WAY

Our aim is for customers to enjoy working with us to create the wellness space of their dreams. We pride ourselves on offering exceptional service from the beginning of your research, through to installation and then aftercare. We only partner with the best of the best meaning that all of our products are industry-leading and come with incredible warranties. We work with our customers closely to achieve their desired outcomes in a stress-free way.
STEP 1

BROWSE THROUGH OUR WEBSITE FOR IDEAS & INSPIRATION

Browse our website to find details of all our products. Take a look around our virtual Showroom to begin your search. Alternatively, visit our showroom to browse our wide range of hot tubs, where we can give you expert advice and help you pick the right product for you.

VIRTUAL SHOWROOM

BROWSE OUR SHOWROOM AT YOUR OWN LEISURE 24 HOURS A DAY. THIS WILL GIVE YOU A GREAT FIRST GLANCE AT OUR EXCEPTIONAL PRODUCTS.
STEP 2

VISIT OUR SHOWROOM TO HAVE HANDS-ON EXPERT ADVICE & GUIDANCE.

We have Oxfordshire’s largest premium retail showroom, where you find exceptional products and an expert team on hand who will make your shopping experience one to remember. Once you’ve picked out the products you like, we’ll invite you for a wet test, where you can try out the Hot Tub, Swim Spa & Sauna for yourself. Wet tests are recommended by us as they are a chance to try before you buy, giving you the peace of mind and confidence that the product you’ve chosen is perfect for your requirments.
STEP 3

HOME VISIT

Home visits aren’t always necessary if things like access are very straightforward, however, visiting your home before installation day allows us to see and experience the area and ensure we are well-informed about possible tricky areas. Home visits, which are always free of charge, can also be a great opportunity for us to help guide you on things like the position and location of your new product as well as utilise our expertise to design your bespoke wellness space together. Our expert team of installers will handle every aspect of the installation process, you can relax and let us do all the hard work!
STEP 4

YOUR PROPOSAL

Once you’ve decided on which product is right for you, we’ll help you place your order and arrange finance if required. We have several different finance options to choose from, depending on your preferences and suitability. The process is quick and easy, and we’ll be on hand every step of the way. For detailed or complex projects, we’ll invite you back to our showroom to present your design, and detail how it will meet your needs, vision and budget.
STEP 5

CREATING YOUR DREAM WELLNESS SPACE

We want your wellness space to be the best it can be, our experienced team will be with you every step of the way to make the process seamless and stress-free. Our professional team is equipt to offer a complete installation service, from start to finish, but if you have preferred contractors then, we are happy to work alongside others too.
STEP 6

HANDOVER & TRAINING

After installation, we’ll walk you through how to operate your new wellness product, to help you get the most out of it. For Hot Tubs & Swim Spas, we’ll also give you some basic maintenance and a chemical tutorial, along with a full set of chemicals to get you started, we’ll take the time to answer any questions you might have, before leaving you to make the most of your new wellness space!
STEP 7

AFTERCARE

We offer an exceptional aftercare service to ensure you and your new wellness product get the care you deserve. We’re always on hand for a call or visit in the weeks and months following your installation. We also offer comprehensive maintenance plans if you’re too busy to commit to your spa maintenance yourself. and to assist with your product’s annual service.

MEMBER OF THE BRITISH & IRISH SPA & HOT TUB ASSOCIATION

WHATSPA RECOMMENDED RETAILER WITH PROFESSIONAL COMPANY STATUS

WHASPA APPROVED RETAILER - UK POOL & SPA RETAILER OF THE YEAR 2021 -

5 star trustpilot customer rating - uk's top rated company across trust pilot & google

WHATSWIMSPA RECOMMENDED RETAILER WITH PROFESSIONAL COMPANY STATUS

CERTIFIED & PROFESSIONALLY TRAINED HOT TUB TECHNICIANS

UK POOL & SPA AWARDS - GOLD STANDARD